Corporate Diplomacy Certificate

Corporate Diplomacy Certificate Post-Graduate Certificate Program

Corporate Diplomacy Certificate

Learn to mediate, negotiate and stand out as a corporate leader.

Top business leaders know the importance of building relationships with stakeholders, resolving conflicts and reaching successful outcomes through negotiation and mediation.

Enhance your business skills and learn to create a more collaborative work environment with Cal U’s certificate program in corporate diplomacy.

Designed for college graduates, this 18-credit certificate program blends MBA coursework with specialized courses in the theory and practice of conflict resolution.

  • All courses can be taken online; the required business leadership courses also are offered in person when on-campus classes are in session.
  • The program can be completed in just 12-18 months.

Enhance your value in the workplace

Corporate diplomacy skills expand your ability to communicate effectively and engage with a variety of internal and external stakeholders. As a professional in any field, you can use these business leadership skills to mitigate risks, cultivate allies, build your company’s reputation and create a positive corporate culture.

Because this certificate program can be completed entirely online, you can earn the corporate diplomacy certificate without stepping away from professional or personal responsibilities. For those who prefer an interactive classroom environment, the required business courses also are offered face-to-face when on-campus classes are in session.

Program Highlights: Corporate Diplomacy

INTERDISCIPLINARY APPROACH: With its evidence-based approach to both business leadership and conflict resolution, Cal U’s corporate diplomacy program provides deep insights into organizational diplomacy and decision-making – skills that prepare professionals for success in a variety of occupations and career settings.

COMPETITIVE ADVANTAGE: The corporate diplomacy certificate may provide a competitive advantage for individuals seeking to advance into management or leadership roles where conflict resolution and mediation skills are an asset. The 18-credit certificate program, which includes a graduate-level course in Business Foundations, is designed to benefit professionals in a wide variety of corporate, nonprofit and government settings.

Top 10 
In 2019, Cal U’s graduate degree in conflict resolution was ranked nationally among the top 10 online programs in the field by
Number of graduate-level credits required to earn the corporate diplomacy certificate.
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Degree Benefits

Coursework for Cal U’s certificate program in corporate diplomacy can be completed entirely online, making it ideal for professionals who wish to enhance business leadership skills without taking time away from their careers. Some required business courses also are available on campus, or as remote live classes, during evening hours for those who prefer a synchronous learning environment.

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Graduate Outcomes

Strong business leaders with conflict resolution skills bring added value to their organizations. Students who complete this certificate program understand foundational business principles and leadership dynamics, as well as the theory and practice of conflict resolution, mediation and negotiation.


Corporate Diplomacy Certificate Courses and Admission Requirements

The post-graduate certificate program in corporate diplomacy includes three required business leadership courses and your choice of three elective courses in conflict resolution.


Course Credits
Required Courses 9
MBA 700  Business Foundations 3
MBA 720  Leading the Enterprise 3
MGT 710  Leadership Dynamics 3
(Select three courses from the following)
CRS 700  Conflict Resolution Theory and Practice 3
CRS 710  Special Topics in Conflict Resolution 3
CRS 735  De-escalation and Community Conflict Management 3
CRS 740  Legal Aspects of Conflict Resolution 3
CRS 750  Dialogue, Persuasion and Negotiation 3
CRS 780  Principles of Mediation Practice 3
Total 18

Admission Requirements


Regular Admission Requirements

  • Regionally Accredited Bachelor's degree with a GPA of 3.00 or higher (Students with a GPA below 3.00 may apply for conditional admission)
  • Official transcripts from a regionally accredited undergraduate institution

Conditional Admission Requirements

  • Conditional Admission may be granted with the following modifications of the Regular Admissions Requirements:
    • Regionally accredited Bachelor’s degree with a GPA of a 2.99-2.60 will be conditionally admitted with the stipulation of earning a 3.0 GPA in the first term
    • Regionally accredited Bachelor's degree with a GPA of 2.59 and below will be reviewed for a decision once the following documentation has been received:
      • Those that have graduated 20+ years ago and are working in a related field, may submit their resume for review.  Those that have not, must complete the GMAT with a 550 or better for consideration.



  • Applicants who have provided unofficial documentation of test scores,transcripts or lack of letter(s) of recommendation may be admitted provisionally.

    This policy also applies to undergraduate students who apply for graduate admission pending bachelor degree completion. Upon receipt of all official documents, a student will be changed from Provisional Admission to either Regular Admission or Conditional Admission. Provisional Admission students may take classes for one term but will not be eligible for Federal Financial Aid.



  • Complete the Graduate School Application
  • Submit the nonrefundable $35 Application Fee
  • Submit officialtranscripts by mail or email to:

    • School of Graduate Studies and Research
      California University of Pennsylvania
      Box 91
      250 University Ave. 
      California, PA 15419
      Phone: 724-938-4187
Business person and stakeholders negotiating.


The corporate diplomacy certificate draws on courses from Cal U’s MBA program, which is accredited by the Accreditation Council for Business Schools and Programs (ACBSP). Cal U’s MBA program replaces traditional marketing, accounting and finance classes with an MBA core where all business disciplines are integrated into every course and students focus on mastering decision-making and leadership skills

Portrait of Dr. Beverly Ross


Program professor Dr. Beverly Ross is a board member for the Mediation Council of Western Pennsylvania. Her experience provides insights into real-world situations, and her connections with mediation organizations open up opportunities for Cal U students to shadow other mediation professionals and attend local mediation functions.

Corporate Diplomacy Faculty

Dr. Stephanie Adam
Associate Professor; MBA Program Coordinator

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Dr. Elizabeth Jones
Associate Professor

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Dr. Beverly Ross
Assistant Professor and Director of the Serene Leadership Institute at Cal U

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